It’s been a good start to the year. Maybe a little too good. Clients new and old are surfacing (or resurfacing) by the gross, and conference calls are lined up all week long.
I’m writing like the wind. I’m trying to keep it all straight in my head. And I’m going batshit.
I’m not the only one. Carson of Content done Better said:
All freelancers want to stay busy and profitable, fearing the droughts and dancing for a rain of jobs. When the deluge hits, however, we often find ourselves secretly craving afternoons when aimlessly ambling around the net passes for work.
That passage about covers it (except I aimlessly amble around rivers and lakes instead of the Internet).
Work is good. A lot of work is gratifying. But too much leads to The Dreaded Boom & Bust Cycle – the one where you’re too busy to market, then find yourself on the far side of the glut, no marketing in place, staring at a checkless future.
Beating Boom & Bust
I counsel a lot of small businesses. I tell them marketing is a process, not a project. It’s rare to solve your marketing problems with a single ad, campaign or direct mailer.
You need to regularly acquire customers – and you need to market to your customer list to maximize their value. Both require regular, ongoing marketing efforts.
Unfortunately, those are precisely the efforts that are so difficult for any self-employed person – who has a limited amount of time – to maintain.
Hence, Boom & Bust.
You can beat it today. Not by “doing something” once, but by deciding on a regular process that becomes a part of your routine.
Grasshopper and the Ant
I’m reminded of a couple writers who went freelance during the dot.com boom. They wondered out loud why they hadn’t done it before. “This is so easy” they said.
And for a short time, it was.
Clients of startups would pay almost anything – if you could get their Web site written by the end of the week. Ad agencies – who normally sought clients like hyenas seek roadkill – were interviewing clients for acceptability.
Crazy stuff. You didn’t need a marketing process. Then dot.com went dot.bomb.
Those who didn’t have a process in place suffered. One of the two writers I mentioned above produced a print newsletter, and kept acquiring clients.
The other didn’t, figuring it would always be this way. It wasn’t. One day the easy clients dried up – as did his cash flow.
The point of all this?
Things are pretty good right now. The need for content is exploding. But will they always be this way?
And if they aren’t, do you have a process in place now that’s generating business for the future? Something like my Friday Fifteen Minutes Pitch Post? Or a blog? Or?
I’d love to hear what’s worked for others during the slow times. I’ve never done a newsletter, but see them everywhere. Obviously, they work. What else?
[tags]copy, copywriter, writing, writer, marketing, freelance, newsletter[/tags]
























I’m experiencing a bit of boomery myself right now. While my business does have its ups and downs, I can’t say I have these slow periods you speak of, so the marketing (and the aimless surfing) is constant. I find, however, I’m doing less marketing than in the past. Thanks to a popular blog and satisfied clients, work is finding me.
Deb Ng(Quote) (Reply)
Deb; I think a lot depends on the kind of work you’re doing. Much of mine is tied to product launches and larger Web site projects, and it’s relatively easy to plow through a half-dozen of those in a couple month’s time, only to find yourself without any significant happening.
To a certain extent, it’s the nature of the beast, but it’s also an artifact of getting so tied up in several projects that no marketing occurs for several months (or years) at a time.
I’m not convinced that – in my target market – that a blog is truly an effective “client magnet.” To hedge my bets, I’ve got a few other ideas.
And I’m also (finally) looking into revenue streams that are more passive in nature (assuming I ever get a chance to write the damned things).
One thing I can say is to enjoy the good times, but realize that everything is cyclical, so marketing when you’re really too busy to market isn’t wholly insane…
Tom Chandler(Quote) (Reply)
Tom,
I hear that complaint often, from every corner of Freelancerland. Here’s one thing I don’t understand: why don’t you hire someone to keep marketing for you as soon as you are unable to do it? Teach them the ropes and set them free a few hours each month.
Or have you guys tried that already?
David Leal(Quote) (Reply)
Interesting thought.
When I’m operating at capacity, I want the leads to stop appearing – at least those that require immediate attention.
Otherwise, I need to service the lead, and suddenly I’m operating beyond capacity. Nobody’s happy.
The problem occurs when you emerge from under a suffocating blanket of work and find nothing in the pipeline.
To a certain extent I think the problem is endemic to freelancers. We’re our own marketers, with all the problems that implies.
Tom Chandler(Quote) (Reply)
Tom,
questions only, no answers.
Why do you cover yourself in such a suffocating blanket of work?
What work goes into servicing a lead and how much of it needs being done by you alone and nobody else?
Are your clients willing to wait to work with you? If not, why not?
One important note: I’m not trying to meddle in your affairs. I’m only interested. If you want to explore this situation further, I’m all ears.
David Leal(Quote) (Reply)