I’m behind. Way behind. I’ve been sick almost continuously the last month – the result of my adorable daughter bringing home every bug in the county. I’m recovering, but several iterations of the flu (and a cold, and a wave of power outages) clearly don’t respect a deadline.

In simple terms, I’m well and truly behind the 8-ball. Deadlines loom, and clients are waiting.
It’s an uncomfortable place for any freelance copywriter – especially given that my marketing consultant business continues to grow.
What’s a freelance copywriter to do when circumstances put you way, way behind the curve?
#1: Pare Down
This is the blatantly obvious – yet wholly painful – step where you stop investing energy in the things that can wait (the personal or vanity projects, speculative ventures, test sites, new technology, etc).
Instead, you focus on keeping your paying clients happy.
It sounds simple, but frankly, it’s not.
Because I’m trying to meet my clients’ needs, I’m in the embarrassing position of finishing my third project for my “marketing” company – yet my marketing Web site is only half completed.
And it will stay that way – at least until I catch up on my other commitments.
Painful? You bet.
Necessary? I think so.
#2: Stay In Touch With Your Clients!
I rarely sprinkle exclamation points in my copy, but made an exception for #2.
Sadly, I have to admit I’m not always great at keeping my clients in the loop when I’m struggling – usually the result of delusional, “I’ll pull a couple all-nighters and get caught up” thinking.
Or worse, I’ll embrace what I call embarrassing thinking like: “For several days – despite being sick and tired – I’ll be just as productive as I was when I wrote that entire ad campaign in two hours.”
Never mind your most productive day ever occurred over ten years ago, and you’ve not come close since.
As writers, we tend to remember the high points more readily than the daily slogs, and sometimes, fate doesn’t tap you on the shoulder and hand you a project after ten minutes work.
Sometimes you can pull all-nighters and catch up – your client none the wiser – but as I approach the half-century mark and now raise a little daughter, those all-nighters hurt a lot more.
And truthfully, are you really doing the best work you can for a client when you’re exhausted from working all night?
The moral? Tell your clients about your problem. See if you can’t buy a little more time (you do this by uncovering their real deadlines, or if there’s wriggle room left in the schedule).
If you don’t keep in touch, you run the risk of blindsiding your clients, which is where the real trouble begins – both now, and in the future.
#3: Don’t Make Things Worse
In the midst of my second brush with the flu, my Web host – which had been experiencing increasing problems with a server, but hadn’t addressed them – crashed spectacularly, losing several days worth of data for me and my clients.
When the dust settled (after a couple of long nights), I decided to switch to a new host. Immediately.
Good decision, but bad timing.
The move cost me several more all-nighters, a week’s worth of hassle, and yes – I got sicker in a hurry.
Simply put, I should have waited until I was better, and my deadlines weren’t so pressing.
If you’re sick, working on three hours sleep promises to make you sicker, creating a cascade which will put you even farther behind.
Don’t do it.
Other Strategies?
I outlined three critical strategies, but life’s never really simple enough to boil down to three bullet points. That’s why (absolutely free of charge) I’m including a few other useful strategies:
- Hire help (Find another writer who can help you out of the jungle.)
- Telescope existing projects (Find out which project bits must be finished now, and what can wait until later.)
- Look for productivity gains (Grinding along on a ten year-old laptop? Maybe it’s time to upgrade. Write long, detailed emails? Time to shorten them.)
Freelance long enough, and you’ll find yourself the victim of circumstance – whether through sickness, accident, natural disaster or other calamity.
Some things can’t be avoided, but your response to those moments is always in your hands.
What will it be?
Keep writing (despite disease, power outage, etc), Tom Chandler.







Kids. Adorable little disease bags, aren’t they?
I faced this back in October, and wound up losing two of my “backbone” bread-and-butter clients. It hurt, but you bounce back.
Feel better soon!
Wendy
.-= Wendy Sullivan´s last blog ..I just read the world’s longest blog post =-.
Wendy Sullivan(Quote) (Reply)
Yes, I’m clearly a valued member of the Germ Culture Exchange Program.
The good news is this: If I survive the next four years, I’ll be a biological superman.
Tom Chandler(Quote) (Reply)
You will, one day, be well again. My daughter is 6 now, and I haven’t been sick in a long time though there was a time I couldn’t have imagined it.
During my daughter’s first year in preschool, we were sick almost constantly. I took to jotting down the incidents as “Preschool Illness #1,” and ..#9, and #15. That was a rough and tedious year. Hang in there! For us it was only that first year she was in school. And despite it all, they are worth it, aren’t they?
I also really related to being behind in my freelance work, and what a terrible feeling that is. And also to nearing the half-century mark, and raising a little girl, and not being able to stay up all night catching up like I used to. This was a good post; thanks.
Leslie(Quote) (Reply)
One of the things that works for me is to just calm down and take stock. Clearly, you’ve had an avalanche of disasters and that’s different from the average day to day crunch, but whenever there’s a remote chance I’ll miss a deadline, I freak out a little. Freak outs aren’t conducive to productivity, so taking a moment to prioritize and look at the bigger picture helps.
dava(Quote) (Reply)
As I get older, I do get a little smarter, which suggests I should find shortcuts for getting caught up.
I think I do, but that’s counterbalanced by the more complex nature of today’s campaigns, which demand you get a bazillion little details right. Thanks for the comment!
Wish I’d included this as a fourth element. I’m way past the panic stage of my career, but everyone can lose perspective when facing a deadline; even the biggest projects are completed one step at a time.
Tom Chandler(Quote) (Reply)
Hey Tom,
Yes, I’ve always found that talking with clients about the situation is always the best first move. The times where I fell behind due to sickness, power outages, meteors hitting the house, etc. I never got anything but understanding — and, most importantly, deadline extensions.
It’s scary, it’s embarassing, but most importantly it is entirely necessary to keep your clients on your side.
~Graham
Graham Strong(Quote) (Reply)
We suffered a four-day outage this winter (the starting point for all this craziness) and a whole raft of smaller outages (living in the country is nice, except…), but never a meteor.
Know that I’ve been inspired by you, and plan to save the “meteor excuse” for a truly important moment…
Tom Chandler(Quote) (Reply)
Hang in there Tom. Warmer weather will eventually kill some of those germs.
.-= John Soares´s last blog ..Top 10 Ways to Generate Great Writing Ideas =-.
John Soares(Quote) (Reply)
I’m pretty sure snow is forecast for next week…
Tom Chandler(Quote) (Reply)
Thanks for the tips, Tom.
Something you and your readers might find helpful: I try to manage my client’s expectations. When I quote on a job, and find out a client’s deadline, I try to give myself some slack – just in case I’m sick or some other unforeseen obstacle gets in my way. I ask the client if they’re flexible about the delivery date. If they are, I let them know then that I might need a few extra days. That way, if I meet the date they’re happy. And if I’m a bit late they don’t mind.
.-= Dean´s last blog ..Are banners an effective ad medium? =-.
Dean(Quote) (Reply)
I agree, building in a little wiggle room is great, and keeping clients up to speed is always good.
Still, when you run into the Harmonic Convergence of disease and infirmity (the worst experience I’ve had in 24 years of this), it’s impressive how quickly projects in a reasonably profitable schedule can get out of hand.
We count on getting so much done each day; when you accomplish a fraction of that each day for weeks and weeks, life takes on an interesting patina…
Tom Chandler(Quote) (Reply)
Great post. Every bit of it true. I live in fear and dread (fred?) of the day when I get so sick I can’t think (or sit) straight as I perch on my desk chair in front of the computer. So far I’ve been able to maintain a breakneck pace and gather more assignments along the way, but I sense my days of uninterrupted and insane productivity are numbered.
Glad to have stumbled over to this blog by way of CopyBlogger.
.-= Alex´s last blog ..When Eric Wilson Changed His Name =-.
Alex(Quote) (Reply)
Tom,
Thanks for your honesty in this post. It’s a great topic.
I always keep my clients in the loop in terms of deadlines. I find that works well. Most clients are very understanding if you let them know what is going on. It’s the waiting and wondering that gets them upset.
As a client of other professionals, I really dislike it when people don’t get back to me when they say they will. I don’t feel like I have control and I can’t make plans. If the professional tells me what is going on, I can then adjust my plans accordingly.
Juliet Austin(Quote) (Reply)