To Save Advertising (Online & Off), Do We Simply Need To Bring Back The Copywriter?
It’s likely Michael Wolff is linkbaiting us to promote USA Today’s 2012 print advertising contest (in fact, it’s likely), but let’s play along.
Is copywriting dying? Does today’s advertising stink because today’s creatives can’t write? Let’s see what Wolff has to say:
Maybe this is the reason: There are no writers in advertising anymore. Johnny who can’t write has gone into advertising.
In fact, “copywriter” is a job that now hardly exists. The historical partnership between graphic designer and copywriter has, more and more, become a partnership between project manager and programmer, or videographer and editor, or media buyer and researcher.
If you are the person who actually has to write an ad — rather than conceptualize, or produce, or program, or pitch, or research — your career in advertising is not going very well.
Tick off the reasons: Advertising is all visual now; the real money is in making boffo videos; consumers don’t read; in the post-consolidation agency business, the bureaucrats have taken over from the creatives; in a big data world, you need to target, not convince.
Almost everybody in the advertising business will tell you that there are more efficient ways to influence the consumer than writing copy.
But here’s something else that almost everybody agrees on: It has gotten harder and harder to build brand, move merchandise, convey a message, leave a lasting impression.
Almost all the intellectual capital of the advertising business is still vested in campaigns, most of them print campaigns, from the early ’60s through the mid-’80s: The Silver Cloud (Rolls-Royce); Think Small (Volkswagen); We Try Harder (Avis); You Don’t Have To be Jewish (Levi’s Rye Bread); The Ultimate Driving Machine (BMW); The Absolute Bottle (Absolute); Just Do it (Nike); Macintosh introduction (Apple).
These are all word ads. They tell a story; they make a case; they offer a big idea; they change the way we think. And often it takes quite a lot of words — text-heavy copy. The more you get someone to read (the job of the copywriter), the more the reader is engaged with what you are saying — and selling.
Interesting. But I don’t buy it.
Yes, I believe advertising has entered a visual phase. It’s done so in the past, though without the added push of global viewership, which has driven a visual communication aesthetic in place of copy-heavy messages — especially in big, global campaigns.
But the death of copywriting?
Please.
Sure, copywriting has become a somewhat devalued skill.
If you don’t believe me, visit all the bid-for-work sites (stay too long, and your heart eventually breaks).
Or visit the current crop of copy-light websites and try to puzzle out what the product actually does.
Or worse, read a week’s worth of press release/pitches from my inbox.
Still, I can only laugh when I read sentences like the two below:
If you are the person who actually has to write an ad — rather than conceptualize, or produce, or program, or pitch, or research — your career in advertising is not going very well.
Tick off the reasons: Advertising is all visual now; the real money is in making boffo videos; consumers don’t read; in the post-consolidation agency business, the bureaucrats have taken over from the creatives; in a big data world, you need to target, not convince.
First, copywriters probably are the people conceptualizing, producing, researching and pitching campaigns. Or at least they should be. (There’s a reason Creative Directors are often grown-up copywriters.)
All those “boffo videos” Wolf mentioned? Somebody has to conceptualize and write them (for a lesson in humility, try to produce a video of any complexity without a working script as a starting point).
Yes, it’s likely copywriters will find themselves writing less print and more indirect copy projects, like audio/video/animation and interactive scripts, which become the foundation for something else.
That’s not bad. Consider yourself a screenwriter instead of simply a copywriter, and the whole gig feels pretty good.
Still, if you want to play at a level above glorified transcriptionist, you might want to learn to produce a passable podcast, write a video or conceptualize an interactive game/contest.
We saw this in miniature during the desktop publishing revolution.
For a while, traditional designers were pushed aside in favor of technologists, who were often less-accomplished than the designers they replaced. They could make the machines emit the right stuff.
Eventually, the tools evolved and real designers retook the high ground (those that couldn’t adapt simply fell away).
Today, marketing is undergoing a similar technological shift, though on a more disruptive scale.
Technologists — who often lack copy/design/marketing training — can make cool things happen online, but as you might have noticed, those cool things often violate the basic tenets of direct response marketing and copywriting (and good taste).
Besides, the best copywriters have never really worked at the level of words. It’s always been about concepts and big ideas (and story and provocation and surprise and benefits and vanity and even falling in love).
Maybe the words we write tomorrow will be spoken or interpreted in realtime instead of simply reproduced, but you know, somebody still has to write this stuff.
And while I don’t wholly agree with Wolff’s theme, I will applaud his final thought:
It may be that all we have to do to reinvent traditional media, save Facebook, even make digital media a decent business, as well as move more merchandise, is bring back the copywriter.
Hey Mr. Wolff, a lot of us never left.
Keep writing, Tom Chandler.






The three words that jump off the screen at me are “consumers don’t read.” I’m afraid it’s true.
Mike Sepelak(Quote) (Reply)
I’m not sure what to believe. By some measures, consumers are reading more than ever. By others, they don’t even see advertising, or the copy in it.
I’d suggest a monolithic view just isn’t very helpful any more; markets have long been breaking down into niches (and micro niches, et al), and the occupants in some of them don’t read, and some of them read a great deal.
The old saw for a copywriter is that people will read just as long as the copy is good. On some level that’s still true, though I’m less savvy about it after seeing some eye-tracking data about how people now evaluate a web page (they used to zig-zag down the page; now it’s more a waterfall, and we’re heading for a snapshot-style “gestalt” evaluation).
It’s clear people aren’t reading very much before deciding a page is relevant or not.
And at least some people still read enough to point out the typos in my posts…
TC(Quote) (Reply)
You’ve said it all nicely, Tom.
I will add one thing though: it is a lot harder to write short copy than long. At least a lot harder to do well (as you hinted at with your reference to the bare-bones-copy-to-the-point-of-nonsensical websites).
Is there a proliferation of cheap copywriters? Even people who decide to do their own copywriting? Yes. But there always has been — any perusal of the local newspaper 30 years ago would show you that. It’s just with the ‘net, they’re just more (painfully) visible now…
~Graham
Graham Strong(Quote) (Reply)
I might disagree on this one. I believe there are 10x as many “copywriters” as there used to be, being as anyone with an Internet connection can call themselves a copywriter. In the good old days, even pretending to be a copywriter required more a bit more effort.
I think a whole new segment of the market now exists that simply didn’t before (SEO article writing), and that — along with the appearance of the ‘race to the bottom’ freelance bidding sites — has driven the appearance of a whole copywriting underclass.
But then, I might just be a “you kids get off my lawn” kind of guy. It’s hard to say from here.
TC(Quote) (Reply)
The biggest current medium is social media. This involves a lot of reading. In fact, I have seen people reading more now, than they were ten years ago. The key is to get their attention from the start. It’s like an A.D.D. person. You need to get their attention right out of the gate or they will just find something more interesting to occupy their time with.
Lisa Magoch Johnson(Quote) (Reply)
I agree, Lisa, but getting their attention seems not enough. When I suggest that people don’t read anymore I mean they don’t read anymore. They browse. They sample. They look for the soundbites and are especially happy when what they consume is served in that manner. There’s no depth in what is generally embraced. There’s no patience for the piece that takes a while to unfold. Even a good one.
As Tom suggests, I’m painting with a pretty broad brush. But the Facebook/Twitter crowd, growing exponentially larger each day, is more than happy to limit their dwindling non-video consumption to 140 characters.
I stand as guilty as most.
Please tell me I’m wrong. I hope desperately that I am.
Mike Sepelak(Quote) (Reply)
You’re not wrong. You should read Nicholas Carr’s The Shallows. Fascinating stuff by a good writer.
TC(Quote) (Reply)
TC,
Hey Tom,
I agree 100% there are more so-called copywriters today — I didn’t mean to imply that there weren’t (I see re-reading my comment how you would have taken it that way). There are definitely more avenues for writing with the Internet than there were 20 years ago. Self-publishing on Amazon is the latest example.
I was pointing out that there have always been bad writing and production in local newspapers, TV commercials, radio, etc. — it’s simply more visible now because there are so many more ways that people can foist their stuff unto the world.
In other words it’s clear, as you point out, that technology is the barrier to publishing, not quality of writing (or graphic design for that matter).
It is interesting though when you read the self-publishing blogs that the best ones realize the need for quality writing (and hiring editors), quality production, quality cover design.
It’s also mind-blowing to read the comments of those who disagree…
~Graham
Graham Strong(Quote) (Reply)
A common refrain heard in my office is “The horror… The horror…” And that’s often the result of visiting websites created by people who want to be paid to write.
TC(Quote) (Reply)