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Posts tagged: advertising agency

Ad Agency Reality TV Show “The Pitch” Reminds Me Why I Got The Hell Out Of Advertising

April 19, 2012, by Tom Chandler 5 comments

Because I was wasting my workday on the Breaking Copy blog, I discovered a reality TV series called The Pitch, which matches ad agencies in head-to-head competitions for campaign work — in this case a Subway gig.

I haven’t played the agency game for a long time (though I’m still pitching clients), and frankly, I enjoyed the show mostly because I hated the game when I was in it.

Apparently, I take comfort in the suffering of others.

Subway wanted to sell breakfast to 18-24 year-olds (the most over-pursued, under-funded demographic on the planet), and they foisted this dust bunny of a problem on two ad agencies: McKinney and WDCW.

Right off the bat, we saw the agency principals default to their younger creative teams, the idea being anyone over 35 couldn’t possibly sell stuff to 18-24 year olds. It’s an attitude that infects the industry now more than ever (apparently old people can’t operate Twitter).

After recently cleaning up the damage wrought by a pair of under-30 social media gurus, you can imagine my feelings on the subject. (At one point, an agency head says “The world is not kind to advertising agencies.” He should have said “Advertising agencies are not kind to over-40 creatives.”)

Amusingly, the winning team played right to stereotype; they used their creative powers to search the Internet, essentially outsourcing the creative burden to a puffy YouTube rapper with a viral pancake breakfast video (really).

That other concept produced by the winning agency? Dreck.

So much for the myth of youthful creative enterprise.

A Couple Observations

  • It’s disconcerting to be reminded just how bad creatives are at presentations (even to their own staff).

  • We see the angst of the agency principals but remain one step removed from the real crucible — the creative offices. Sadly, we saw little in the way of sweating, pained creatives.

  • McKinney’s Chief Creative Director comes off badly; an arrogant jerk to his employees and a horrendously bad pitcher at the client’s. I actually winced.

  • WDCW’s leader (Tracy Wong) makes a wonderful statement about John Wooden-style leadership; you don’t talk in terms of win or lose, you just do everything you can, take the shot, and forget what happens next.

“I’d Like To Thank The Academy”

My take? The wrong agency won. I thought WDCW’s Breakfast zAMbie concept had more legs than McKinney’s rapper “freestyle” concept. The ability to move campaigns across traditional media and multiple digital channels is critical, and some of those digital channels are narrow.

ZAMbie was funny, the word could easily enter the lexicon, the campaign tapped into the zombie zeitgeist, and you could take it anywhere.

I think the client copped to all this when he said the decision could have gone the other way had not McKinney demonstrated some unseen (by us) “strategic” insight.

Things, it seems, are never what they appear to be.

I’ve been involved in pitches where I’d bet my retirement fund we killed it, yet if I had, I could look forward to living on the street twenty years from now.

Keep creating, Tom Chandler.

August 10, 2009, by Tom Chandler No comments yet

The Underground’s all about chasing clients via alternate channels, though I’d suggest cardboard signs may not represent the best use of your time.

This spoof video is funny, but in a painful way; I participated in a few new client pitches that – in terms of dignity and professionalism – didn’t exceed this level by all that much…

It’s Monday, and we’ve got a long week ahead of us. Enjoy!

Amusing factoid: The graphic designer in the spoof video is in fact a dentist.

Dell Decides One Ad Agency Better Than… 800??

May 21, 2008, by Tom Chandler 9 comments

You read the headline correctly; at one point in the recent past, Dell Computers employed as many as 800 separate marketing agencies.

And here I wondered why their marketing had gone so bland.

Imagine the turf battles. Imagine the complexity. Imagine the egos.

Now imagine the difficulty you’d have pushing even a brilliant idea through that mess.

the800

Valleywag offers a typically snarky look at the situation — where Dell cast off its multitudes, signed a $4.5 billion contract with ad giant WPP, and asked them to essentially create a single-client ad agency:

Why is Dell taking a beating from HP? One reason may be that it didn’t apply its vaunted supply-chain techniques to its marketing. Before asking WPP to create a single-client ad agency just for Dell, the PC maker worked with 800 advertising agencies around the world. [News.com]

Never underestimate the power of a small team of individuals working together. It’s typically how great work gets done.

And never, ever underestimate the power of a mob (or a series of self-interested mobs) to blunt even the best work, which is precisely what Dell was experiencing.

While Dell’s situation was largely its own making, their situation reflects the fragmentation of an industry where we used to deal with only a small handful of media channels (TV, radio, print).

Organizations now face the need for specialists in everything from SEO to viral to rich media to engagement to “traditional” copywriting.

In fact, Dell needs all that just to power their own Web site:

dellheader

Ad agencies are scrambling to integrate a lot of new technologies and disciplines, all while maintaining the aura of invincibility that agencies wear like armor. They’re taking a few lumps, and having worked at a few, would guess they’re in for a few more.

I’ve only been at this for two decades, but I can’t imagine a more interesting time to be in marketing.

Keep writing, Tom Chandler.

Technorati Tags: dell,advertising agency,marketing

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For 27 years I've worked as a copywriter. Despite that, I retain a youthful appearance and remain mostly sane.

I'm a copywriter, but the Underground isn't focused solely on copywriting; it's a reflection of one writer's interest in other writers (and writer's tools, text editors, creativity - and everything else that bubbles up).

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